Noch Power Privacy Policy
Privacy Policy for Noch Power
Effective Date: [1/1/2024]
Last Updated: [1/1/2024]
1. Introduction
Welcome to Noch Power, provided by Noch Power LLC ("we," "us," or "our"). At Noch Power, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website and mobile application.
By visiting our website or downloading, installing, and using the Noch Power mobile app, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or application.
2. Information We Collect
2.1. Personal Information: When you use our App, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, and payment information. We may also collect information about your electric vehicle (EV), including its make and model or session related data while charging in an effort to enhance our service quality.
2.2. Usage Information: We may collect non-personal information about your use of the App, including but not limited to your device type, operating system, IP address, and usage patterns. This information helps us improve the App and enhance your experience.
3. How We Use Your Information
3.1. Providing Services: We use your personal information to provide you with the services you request, including locating and reserving charging stations, processing payments, and sending you charging session updates.
3.2. Improving App: We analyze usage data to enhance our App's functionality, user experience, and features.
3.3. Communication: We may send you service-related notifications, updates, and promotional offers via email or push notifications. You can opt out of promotional communications at any time.
4. Sharing Your Information
We may share your information with third parties, including:
4.1. Vendors and Service Providers: To assist in data processing, analytics, and marketing or specific product features that require us to utilize a 3rd party resource (e.g., scheduling).
4.2. Legal Requirements: To comply with legal obligations, such as responding to subpoenas or law enforcement requests.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage can be guaranteed as 100% secure. Please ensure you keep your login credentials secure.
6. Your Choices
You have certain rights regarding your personal information:
6.1. Access: You can request access to the personal information we hold about you.
6.2. Correction: You may update or correct your personal information.
6.3. Deletion: You can request the deletion of your account and associated data if Noch Power determines you are within compliance of data laws such as CCPA in California.
6.4. Opt-Out: You can opt out of receiving promotional communications from us.
6.5 Method of outreach: You can contact Noch Power at Hello@nochpower.com to request any of these options pertaining to your data.
7. Children's Privacy
Our App is not intended for use by individuals under the age of 13. We do not knowingly collect or maintain personal information from children. If Noch Power or any of its affiliates determine data is in fact of a minor, the data will be promptly deleted.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through the App or other means.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at hello@nochpower.com
10. Consent
By using the Noch Power Mobile App, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
Noch Power LLC
26632 Towne Centre Dr # 300, Foothill Ranch, CA 92610
(949) 229-2620‬