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Electric Vehicle Chargers: Enhancing Customer Experience (CX) at Automotive Dealers

The rise of electric vehicles (EVs) is no longer a forecast; it's a reality. The market is shifting, and auto dealerships need to adapt quickly, as we've seen across most major vehicle brands. With more than 500 zero-emission vehicle models now available globally, consumers are increasingly turning to EVs, and sales are expected to comprise a significant portion of the auto market by 2030.

The Challenge for Auto Dealerships

Many dealerships are yet to install the necessary charging infrastructure or develop the expertise to sell EVs effectively. This gap has led automakers to prioritize dealers who are better prepared for this transition. Therefore, it's critical for dealerships to not only meet the minimum infrastructure requirements set by automakers but to strategically plan their EV charging solutions. It's time to focus on electric vehicle chargers for automotive dealers.

Transforming Dealership Operations with EV Charging Solutions

By integrating EV chargers on-site, dealerships can enhance the customer experience, providing a tangible demonstration of the EV lifestyle. Well-placed charging stations allow dealers to showcase the ease of vehicle charging, address common concerns about range and charging accessibility, and educate customers on the benefits of EV ownership for future upsell or transition from gas to EV.

On-site EV Chargers: Boosting Sales and Customer Experience

Installing EV chargers at your dealership serves multiple purposes. It not only prepares your site for incoming EV stock, so you don't get EV shock, but also positions you as a forward-thinking leader in automotive sales. Customers visiting your dealership can experience firsthand the convenience of charging, whether that's topping up while looking at another EV, or helping to ease the transition from internal combustion engine vehicles to electric through show-and-tell.

Offering EV Perks with Sales

Incorporating EV chargers provides an opportunity to offer added incentives for customers purchasing EVs. Consider including charging credits or access to premium charging services with each EV sale. This not only enhances the customer purchase experience but also encourages repeat business and referrals.

Operational Efficiencies and Revenue Opportunities

Strategic charging station placement can streamline operations, allowing for efficient vehicle maintenance and showcasing your commitment to sustainable practices. Additionally, networked charging solutions can lead to operational cost savings and open up new revenue streams by attracting EV drivers to your location for charging services. Keep this in mind, most auto dealers already have a lounge set up for service customers, which means you already have more amenities than most charging station locations!

Maximizing Return on Investment

The initial investment in EV charging infrastructure can be offset by various grants, rebates, and tax credits available at the state and federal levels. A strategic approach to implementation can quickly result in increased vehicle sales and reduced long-term operational costs. Noch Power can guide you through programs like NEVI as we walk the line between policymakers and our infrastructure partners.

Preparing for an Electric Future

The move toward EVs is clear, and dealerships must be ready to accommodate this shift. A well-thought-out EV charging infrastructure is essential to remain competitive and capitalize on the growing demand for electric mobility. The name of the game here is proactive versus reactive, and getting a head start on the fuel to electricity conversation with your customer traffic.


As the industry evolves, so must the dealerships. By embracing EV charging solutions, you're not just preparing for the future; you're shaping it. With Noch Power, unlock the full potential of your dealership and lead the charge in the new era of electric mobility. Join us in driving towards a sustainable, profitable future.

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